Terms & Conditions

VidChart — a service operated by VitaPoshan Technologies Pvt Ltd
Last updated 18 August 2026 · Governed by the laws of India
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Everything VidChart publishes is editorial opinion, derived from publicly available data. It is not a statement of fact about any person, and it is not advice.

Our scores measure observable, public engagement patterns. They do not measure a creator's honesty, character, integrity, or the quality of their work. A low score is not an accusation. It is an arithmetic result.

You must make your own commercial decisions. We take no commission on any creator deal and have no stake in whether you buy or walk away — which is exactly why our opinion is worth something, and exactly why it remains only an opinion.

1. Who we are, and what these terms cover

VidChart is a service operated by VitaPoshan Technologies Pvt Ltd, a company incorporated in India ("VidChart", "we", "us"). VitaPoshan Technologies Pvt Ltd is the contracting party under these terms and the entity that receives all payments made through this site.

These terms govern your use of vidchart.in, vidchart.app, and any rating, report, dataset, or service supplied by us.

By using this site, or by purchasing a report, you accept these terms. If you do not accept them, do not use the service.

2. What our scores are — and what they are not

What our scores ARE

Editorial opinions, computed by a published formula, from public data obtained through official platform interfaces — principally the YouTube Data API v3 for YouTube channels, and publicly accessible Instagram profile and post data for Instagram accounts.

Every formula and every limitation is published on our Methodology page. You are invited to check our arithmetic and challenge it.

What our scores are NOT

They are NOT a statement that any creator is fraudulent, dishonest, or has purchased followers. We make no such claim about anyone, ever.

They are NOT a measure of a creator's character, integrity, or talent.

They are NOT investment advice, financial advice, or a recommendation to transact.

They are NOT a guarantee of any commercial outcome. No score we publish predicts your sales, your reach, or your revenue.

They are NOT audited financial statements and carry no assurance of any kind under any auditing standard.

2.1 On "non-interacting" followers and subscribers

Where we report that an account has followers or subscribers who show no measurable interaction, we mean precisely this and nothing more: those accounts left no public like and no public comment on the posts or videos we examined.

This is NOT an allegation of fake or purchased followers. The overwhelming majority of genuine viewers watch silently and never engage. Non-interaction is normal human behaviour. We report it because it is the only audience-aliveness signal available in public data, and because it is computed identically for every creator, which is what makes them comparable.

2.2 On compliance and disclosure flags

Where we flag a post or video as promoting a brand with no detected disclosure, this is a flagged item for review — not a finding of violation.

Some flagged items may be affiliate links rather than paid campaigns. Some may carry a disclosure we could not detect. VidChart reports the record. We do not render the verdict. Any determination of regulatory non-compliance is a matter for the brand's own legal counsel and for the Advertising Standards Council of India.

2.3 On correlation and causation

Where we report that a brand's campaign coincided with a change in its business metrics, we are reporting a correlation and nothing else.

We do not claim, and will not claim, that any creator campaign caused any brand's business outcome. Client numbers, revenue and market share are driven by product, pricing, regulation, competition and market conditions. Any reader who infers causation from our data is doing so against our express and repeated statement to the contrary.

3. Not investment or financial advice

Explicit disclaimer

VidChart and VitaPoshan Technologies Pvt Ltd are not SEBI-registered investment advisers, research analysts, or financial advisers.

Where our data refers to companies, brands, or listed entities, it is published for informational and editorial purposes only. It is not a recommendation to buy, sell, or hold any security, and must not be relied upon as such.

Do your own research. Consult a qualified adviser. We accept no liability for any investment decision taken on the basis of anything we publish.

4. Accuracy, and the limits of it

We take reasonable care to be accurate. We cannot guarantee it.

5. Creators — your rights on this platform

Your rating is free, and it is not for sale

Your VidChart rating and badge are free, and always will be.

You cannot pay to raise your score, and nobody can pay to lower it. Buying a report does not change your rating by so much as a decimal point — the report explains a score that already exists. We take no commission on any deal you sign.

If you want your account removed from the public index, email hello@vidchart.in from a verifiable address. We will remove it within 7 working days. No conditions. No arguments.

If you believe a score about you is wrong, tell us. Show us the error. If you are right, we will correct it and say publicly that we were wrong. That is the entire point of publishing our method.

6. Creator reports (paid)

A creator report is an optional, one-time purchase made by an individual creator about their own account. It is purchased on this website and delivered immediately on screen after successful payment.

TermWhat it means
PricePriced by account size, shown to you before payment: ₹49 (under 1,000 followers), ₹499 (1,000–25,000 followers), ₹999 (25,000+ followers). All prices are in Indian Rupees and inclusive of applicable taxes.
What you receiveA breakdown of your four indices (Engagement, Authenticity, Comment Depth, Consistency); your audience psychology signals where available; your Audience Fit Score; your standing within your category; a personalised set of recommendations; and a brand-ready summary you may forward to brands.
DeliveryImmediately on this website, on the same screen, once payment is confirmed. Nothing is sent by post. If you close the page before reading it, email us and we will make it available to you again at no charge.
PaymentProcessed by Razorpay. We do not receive or store your card, UPI, or banking details. See our Privacy Policy.
CancellationThe report is generated and delivered instantly, so there is no cancellation window after delivery. You may abandon the payment at any point before it completes, at no cost.
What it does NOT doIt does not change your rating, your tier, or your position in any ranking. It cannot. It explains a score that was computed before you paid. Any promise to the contrary, from anyone, is not ours.
Refunds — creator reports

You get a full refund if: payment was taken and no report was delivered; you were charged more than once for the same report; or the report we delivered was materially incomplete or corrupted.

How to claim: email hello@vidchart.in within 7 days of payment with your handle and the Razorpay payment ID. We will acknowledge within 48 hours and, where a refund is due, process it to your original payment method within 7 working days. Your bank or card issuer may take a further 5–7 working days to credit it.

What is not refundable: disagreeing with your score or with the report's conclusions. You paid for an independent opinion, and an independent opinion sometimes disagrees with you. If we have made a factual error, that is not a refund matter — tell us and we will correct the score itself, free, under clause 5.

7. Commissioned reports for brands and agencies

TermWhat it means
DeliveryDelivered by email, typically within 5 working days of payment and receipt of your creator list.
ConfidentialityA commissioned report belongs to you. We do not publish it, resell it, or share it with any third party.
What you may do with itUse it internally, for your own commercial decisions, without limit.
What you may NOT do with itYou may not republish, resell, or redistribute it. You may not present our scores as your own. You may not use it to publicly allege that any creator is fraudulent — because we have not said that, and we will not stand behind such a claim.
RefundsIf we fail to deliver what we described, you get a full refund, processed to the original payment method within 7 working days of the claim being accepted. If you simply disagree with our conclusions, that is not a refundable event.
No commission, everWe are paid identically whether you buy a creator or walk away from all of them. This is the core of our service and it is non-negotiable.

8. Prohibited use

You may not:

9. Intellectual property

CQS™ (Creator Quality Score), BRS™ (Brand Risk Score), IQS™ (Instagram Quality Score), CPI™, AFS™, the Authenticity Index™ and the Homophily Index™ are proprietary editorial scores of VitaPoshan Technologies Pvt Ltd, currently published. CMI™, TRI™, PSI™, EXP™, PKI™, BFI™ and BIS™ are marks of VitaPoshan Technologies Pvt Ltd for indices in development; no report currently supplied carries these scores.

These are not platform metrics. They are not derived from, endorsed by, or affiliated with YouTube, Google LLC, Instagram, or Meta Platforms, Inc. in any way.

All underlying raw data belongs to the platform it came from. Our scores are our own original analysis of it.

10. Limitation of liability

To the maximum extent permitted by Indian law

Our total liability to you, for any claim arising from these terms or from our service, is limited to the amount you actually paid us in the twelve months preceding the claim.

If you have paid us nothing, our liability to you is nil.

We accept no liability for: any commercial decision you take; any campaign that underperforms; any investment made or avoided; any indirect, consequential or reputational loss; or any act of a creator, brand, agency, or platform.

You are the decision-maker. We supply an opinion. The decision, and its consequences, are yours.

11. Indemnity

You agree to indemnify VidChart and VitaPoshan Technologies Pvt Ltd against any claim arising from your misuse of our data — in particular, from any public allegation you make about a creator that our data does not support and that we have not made.

12. Governing law and jurisdiction

Indian law. Pune courts.

These terms are governed by and construed in accordance with the laws of the Republic of India.

Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts at Pune, Maharashtra, India.

The parties will attempt to resolve any dispute in good faith by discussion before commencing proceedings.

13. Changes

We may update these terms. Changes are posted here with a revised date. Continued use after a change constitutes acceptance. Material changes will be announced on the site.

14. Grievances and contact

If you have a complaint about our service, a payment, or a score, contact our Grievance Officer. We will acknowledge every grievance within 48 hours and resolve it within 30 days.

ServiceVidChart (vidchart.in)
Operated byVitaPoshan Technologies Pvt Ltd
Grievance OfficerDr. Anurag Singh, former Assistant Commissioner of Sales Tax (ex-civil servant)
Emailhello@vidchart.in
Response timeAcknowledgement within 48 hours · resolution within 30 days
JurisdictionPune, Maharashtra, India